Privacy Policy
Last updated: April 2026
1. Who We Are
Velturro Ltd. operates velturro.com, a free social casino for adults 19+. We handle personal information in accordance with the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy statutes. Under PIPEDA, you have the right to access, correct, or request deletion of your personal data, and to lodge a complaint with the Office of the Privacy Commissioner of Canada (priv.gc.ca).
2. Information We Collect
If you create an account: username, email, and a locally-hashed password stored in your browser's localStorage. Automatically: IP address, browser type, device info, pages visited via analytics. Contact form submissions include anything you type into it. We do not collect financial data because we never ask for payment.
3. How We Use It
Account data powers chip balances, VIP tiers, and daily bonuses. Analytics helps us improve the platform. Contact form data is used only to respond to your support request. We do not sell, rent, or trade personal information.
4. Security
HTTPS/TLS encryption on every connection. Passwords hashed client-side. Access controls restricted and reviewed regularly.
5. Third-Party Services
Slot demos are provided by Play'n GO and BGaming via embedded iframes. We do not share personal information with game providers. Analytics services collect anonymized session data subject to their own privacy policies.
6. Cookies & Local Storage
We use localStorage for age verification, cookie consent, chip balances, and VIP tier. Analytics cookies track anonymized page views. Manage via browser settings or our cookie banner.
7. Your Rights
- Access the personal information we hold about you
- Request correction of inaccurate information
- Withdraw consent (subject to legal/contractual restrictions)
- Lodge a complaint with the Office of the Privacy Commissioner of Canada
Account data is stored locally in your browser — clear localStorage to delete it.
8. Children's Privacy
Velturro is strictly for adults 19+. We do not knowingly collect information from minors. If you believe a minor has provided us with personal information, contact [email protected] so we can delete it.
9. Contact
Privacy: [email protected]
General: [email protected]
Response within 30 days.